| 24-Hour Emergency Road Services |
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METRO prides itself on being available for customers on a 24-hour basis. Emergency road service can be obtained from 500 service locations across the United States. Locally, METRO has 19 service units to cover strategic areas within the Washington/Baltimore metropolitan area.
All METRO service units are equipped with two-way radios and cellular phones to ensure they're always within easy reach of your location. And our research shows that 96% of all METRO service calls are handled on the road at the point of call. METRO service units' average response time is 35-40 minutes and the average repair time is 35-40 minutes. This translates to less lost time, as well as less stress, and is particularly advantageous for those transporting perishable goods or time-sensitive materials. Finally, for more substantial breakdowns, METRO provides substitute vehicles FREE OF CHARGE. And there's no charge for replacement vehicles. With METRO's on-call service units, you'll have guaranteed access to a mechanic 24 hours a day and FREE substitute and/or replacement vehicles. With METRO, you'll keep your business rolling along. |
